Redbot Software Inc

iPhone Apps & Games

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How to fix the most common problems

Restart your Device.

1) Hold down the Lock/Sleep Button on the top of the Device, until the "Slide to Power Off" is displayed on screen.
2) Slide the button to turn the device off.
3) Press the same Button (Lock/Sleep) to turn the Device back on.
4) Try using the App again.

Update to the newest iOS software for your device.

1) Connect your device to your computer.
2) Sync and backup with iTunes.
3) If an update is available click on the Update Software Button.

Try Re-Installing the App.*

1) Delete the app from your device. (By holding the icon down for a few second, then it will start to wiggle, then press the "x" on the corner.)
2) Now re-download the App from the App Store for free.
*WARNING: Deleting an app will delete it's associated files. We do not recommend this for apps like Photo Journal, where you may have stored photos.

MockUp App: Getting Started

Watch the Demo Videos:



Editing the Icon name and image in “Home” or “Icon View.”


1) Press and hold the icon.
2) Count to three.
3) Release Icon.

Editing a page background image and title.

1) Shake device.
2) Pick Edit from the menu.
3) Tap the red title bar.

Add an item to the page. (Buttons, Controls, Images, Fixed Text and Enter Text Fields.)

1) Shake device.
2) Pick Edit from the menu.
3) Tap anywhere on the background.
4) Select the type of item you want to add from the menu.

Note: The default item will be added to the page. To customize the item, simply tap it, to bring up it’s settings.
Buttons, Controls and Images display a small icon of the item, tap it to change it.

Closing a Mockup. (Back to Home View or Icon View Screen)

1) Shake device.
2) Pick Close from the menu.

Sending your Mockup via email.

1) Tap icon to enter the Mockup.
2) Shake device.
3) Pick Send from the menu.

Note: Swirly will indicate that the app is working to create a screen capture of each page in your mockup, and attaching them to an email. The time will vary, based on the complexity of the Mockup, number of pages and speed of your device.

The Picker Wheel Selector: How to add Multiple Values.

1) Add a Picker Control.
2) Tap on the Picker Control.
3) Tap "Values:", enter your values here, separate each one with a comma (,).

How to Change your Other Controller.

1) Add an "Other Control".
2) Tap on the ">" Control, that appears.
3) Tap "Image::", pick from one of the other images.

Note: Most Controls can be re-sized by dragging a corner.
Tip: Use the Lock Toggle, in a controls settings to lock it in place, this way you can add other items on top.

Photo Journal: Getting Started

Watch the Get Started Video.



What's a Photo Journal?

A Photo Journal is like an Album or a Folder, which you name, and add your photos to over time.
It's a way to group your subjects.
For Example: Name one "Self Daily", then add a photo of yourself to it every day.
Add one for each of your children, your spouse, maybe even a pet.


Get Started with Photo Journal

1) Tap the top button: Add Photo Journal +
2) Name your Photo Journal
3) Choose between a horizontal or vertical format

Add photos to a Journal.

1) Tap on the Journal you want to add a photo to.
2) Tap the plus (+) icon on the top right.
3) Choose between taking a new photo with the Camera, or pick an existing photo from your iPhone's Photo Album.
4) Select the photos you want to add and hit the Done button.

Error message when adding a photo. (Access to Location Services not allowed.)

1) Go into your device Settings, by tapping the Settings app.
2) Tap Location Services.
3) Make sure this is ON on the top item were it says Location Services, (with a toggle button ON/OFF).
4) Scroll down to Photo Journal and make sure the toggle button here is also ON.
Note: The app uses Date/Time info stored within a photos meta data, to chronologically order your photos, which is very useful when you add multiple photos at once. This info is stored in Location Services. It's a bit misleading since it's jumbled together. But the app does not track your location, it only needs Location Services to put your photos in order by time.

Want to Post or Upload to different site? (Not Facebook or YouTube)

1) Tap the export button on the bottom right in a Journal.
2) Tap the Video icon to export a video to the device Camera Album
3) You can now email the video or send it to a computer to upload to any site.
4) You can also use an app provided by the site you want to upload to, and simply choose the video from your device Camera Album.

Artie Anteater Apps Support

Watch the Video to see it in action.

Still having a problem with an App?

Fill out the form on the
Contact Page, and tell us about it.

You can expect a response within 3 to 5 business days.

Finger Traffic Navigator Support

Watch the Video to see it in action.



Still having a problem with an App?

Fill out the form on the
Contact Page, and tell us about it.

You can expect a response within 3 to 5 business days.

Military Academy Sniper Support

Watch the Video to see it in action.



Still having a problem with an App?

Fill out the form on the
Contact Page, and tell us about it.

You can expect a response within 3 to 5 business days.

Distant Assassin 2 Relaod Sniper Trainer Support

Watch the Video to see it in action.



Still having a problem with an App?

Fill out the form on the
Contact Page, and tell us about it.

You can expect a response within 3 to 5 business days.

Zombie Sniper Support

Watch the Video to see it in action.


Still having a problem with an App?

Fill out the form on the
Contact Page, and tell us about it.

You can expect a response within 3 to 5 business days.

Report a Bug

Still having a problem with an App?

Fill out the form on the
Contact Page, and tell us about it.

You can expect a response within 3 to 5 business days.




Redbot Software is dedicated to improving our iPhone games and applications.

Have an idea, suggestion or other support related question?

We'd love to hear it.

Just send us an email via our
Contact Page.


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